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- Delivery: Within 50 miles of downtown Kansas City, MO
- 24 hour emergency service
- Pick-up and delivery of product
- Evaluation of client for specialized products.
- Evaluation of client’s home & workplace for wheelchair
accessibility
- Evaluation of client’s feasibility for wheelchair transport
- Instruction on equipment operation and safety to client, family
and caregiver
- Time and travel to secure proper documentation for patient
- Time and labor involved with trial fittings and product sampling
- Pressure mapping for proper seating system
- Labor for warranty repair of defective products
- Monitoring use of product
- Billing of primary or secondary payer sources
- Rework of denied claims
- Product & safety education to client
- User compliance reports
- Product and technology training for physicians and therapists
- Arrangement for patient travel
- In-store health clinics (blood pressure, respiratory, glucose,
etc.)
- Cleaning of equipment
- Loaner products while client’s product is in for service
- Respiratory health education to seniors in assisted living centers
- Providing additional E tanks at no charge
- Provide oxygen conserving devices for client’s ease of
portability of O2
- Providing equipment in special cases prior to being able to
bill for them
- Accepting assignment (accepting a lesser payment rate than what
is possible)
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